ISSUE SUMMARY:
I want to tag a friend in a video. I click tag. the tagging window comes up. I start writing the name and it says it cannot find my friend.

STEPS TO REPLICATE:
1 Log in (production log info below)
2 Go to videos
3 click on any of the videos
4 click tag. observe the tagging friends list is empty.
5 prntscr.com/8phm6e
RESULT
Cannot tag a friend in a video

EXPECTED RESULT
To be able to tag a friend in a video

BROWSER Firefox, chrome. Seems to be working fine on the new MS Edge

Hi Ofer,

Would you mind provide me phpmyadmin access, please? is this issue only happens on this user or all users?

thank you

Hi,
1. I added the php log in info in the privet section of the ticket.
2. Yes, it happens with other users and it happens with firefox and chrome only. MS Edge works fine.

You can see the issue if you log as nirav_test (same password as in the privet section) and go tag the only video the user has.

Thanks,
Ofer

Hi Ofer,

Thank you for the info, but I dont see the phpmyadmin url, where can I access it?

thank you!

www.DoMotorsports.com/cpanel

Hi Ofer,

this issue only happens on non-www website, when I check your site with www, its working fine

Yes, that seems to be it. Thank you!!