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Link sharing of photos not working properly

8 years 7 months ago
Licenses:
JomSocial Expired

ISSUE SUMMARY: When I share a photo from the activity stream to facebook. The link takes information from other modules and display it bellow the picture i'm sharing. I'm not too sure why this is happening.


STEPS TO REPLICATE:
1 Go to activity stream
2 find a photo posted by a user.
3 Click on the photo and click on the share button
4 Select facebook to share.
5
RESULTYou will see in the bottom of the photo, either the site description shows or some words from other modules.
EXPECTED RESULT Photo only, no words bellow from other modules.
BROWSER Chrome, Safari, Web

Attachments:
8 years 7 months ago
Licenses:

HI, Sebastien.

Your site doesn't have:

<meta property="og:description" content="test"/>
<meta name="description" content="test" />

So FB reads first text it finds in code.

Try to switch to different template - do a simple test.
You may check what FB "sees" on your site here: developers.facebook.com/tools/debug/og/object/


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 7 months ago
Licenses:
JomSocial Expired

Hello Michal,
I changed joomla template and tested with original jomsocial template and the problem didn't go away. So it's not template.
Where should this code you gave be?

8 years 7 months ago
Licenses:

Hi, Sébastien.

I've checked your installation once again and here is conclusion:

1. You missed to provide meta description and meta keywords for your site. So I added some test content: prntscr.com/8ipwt3
2. Your Admin Tools installation was corrupted - I disabled it.

Now your meta data appears:

prntscr.com/8ipx1l

So when I share image on FB I get: prntscr.com/8ipxcg

So Admin Tools ware causer your issue. Please, contact with their developers.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 7 months ago
Licenses:
JomSocial Expired

Hello Michal,

1) I didn't provided meta description because sh404SEF does it automatically, but i turn it off to fix some other picture issue.

2) Admin tool is not corrupted, just disabled it in cpanel to provide site access.

I noticed now when I enabled sh404SEF, which should take care of the meta description, but the Jomsocial link page is not found by facebook.
So sh404SEF doesn't work with Jomsocial?

I need to be able to use this site with sh404SEF. Please check.

8 years 7 months ago
Licenses:

Hi, Sébastien.

Meta tags appear when I disabled Admin Tools. I saw a notice in that extension before I disabled it.

If you have questions regarding sh404sef you should contact with their developers.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 7 months ago
Licenses:
JomSocial Expired

I disabled everything, sh404SEF and admin tools.
I didn't get same result.
Still same problem. I added meta descriptions to joomla.

8 years 7 months ago
Licenses:
JomSocial Expired

So actually it works with Admin tools on.
Just not with sh404SEF

8 years 7 months ago
Licenses:

HI.

Here are your meta data: prntscr.com/8irgp6

When sharing: prntscr.com/8iri29

On FB: prntscr.com/8iridm

If some photos ware shared on FB previously then they have scrap info cached... so you'll need to clear it using Faceboog debug tool: developers.facebook.com/tools/debug/og/object/

But you may test it just uploading fresh new photo and share it to FB.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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