Hi Support,

Yes, you are right, but this point "bigger than 2.8 MB. Anyway Maximum file size for video upload is 8 MB in your system" I do not know what the size is , which one I sent you it is around 6 MB.

Regards

Hi, Tim.

That point is result of my tests.When trying to upload more than 8MB I get notice about upload limit. And get negative results for any mov file bigger than 2.5 to 2.8 MB.

I think we need a developer here. I assign one to this thread.

Hi Tim,

please increased max_execution_time at php configuration to 3000, 30 seconds is too low. you cant upload 8MB less than 30 seconds.

Regards

Hi Support,

Did you delete my last message ? Regarding to your questions , see below:
- you CAN upload some mov files e.g download.wavetlan.com/SVV/Media/HTTP/H26...head_mov_480x360.mov => yes
- you CAN upload some mov files from mobile only if they are small => yes
- you CAN'T upload big mov files from mobile (bigger than 2.8 MB. Anyway Maximum file size for video upload is 8 MB in your system) => I'm not sure about this one, please check with the file I sent you above, we need to fix this issue.

Regards

Hi Support,

max_execution_time is 3000 now but it is still not working.

Regards,

Huy

Hi Support,

Can you please fix the issue for me ?

Regards,

Huy

Hi Tim,

I checked at your server, max_execution_time still 30 and max_input_time still 300
please increase it to 3000

Hi,

I forgot to tell you I'm using 2 php.ini files at root and in administrator folder to control those php settings. You can not see the new value because I changed for php.ini at root only. just updated for both files now . and still not working.

insaneasylum.com.au/info.php

Regards

Hi Tim,

as you can see upload_max_filesize 2M. please increase it to 8M or more.

Regards

Hi,

insaneasylum.com.au/info.php is showing the default php settings of the cpanel, I told you above we are using php.ini files in public_html and administrator to inscrease all these settings when the system runs. I do not know why it is taking too long for you to check this issue. Do you need to have FTP details for checking source code ?

Regards

Hi,

you said: "You can not see the new value because I changed for php.ini at root only"
not sure why you do that. can you try changing all php.ini at any places at your site

set:
upload_max_filesize
post_max_size
max_input_time
max_file_uploads
max_execution_time
memory_limit

the issue becuase the php still detecting upload_max_filesize 2M


Regards