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Images don't upload

11 years 2 months ago
Licenses:
JomSocial Expired iSEO Expired Socialize Expired

ISSUE SUMMARY:


STEPS TO REPLICATE:
1 go to dadafan.club
2 connect via FB connect or regular account creation
3 try to upload avatar
4 try to post photo in album
5
RESULT
No photo are uploaded, process goes through but ends up in broken link
EXPECTED RESULT
Photo would upload
BROWSER
Safari, Chrome & Mozilla

Attachment Capturedcran2015-07-2414.48.06.png not found

Attachments:
11 years 2 months ago
Licenses:

Hi, julien.

You hold a JomSocial PRO license so only ONE domain is supported.
Your supported domain is: mon-club-house.website
And you request support for: dadafan.club. I'm sorry but as it is different domain, support will be not provided for it at the moment.

Unless you change supported domain (need to have valid reason e.g domain name typo)
Please post a domain change request here: www.jomsocial.com/forum/billing-issues

After your request is accepted, please, update this thread and make sure it has "Pending Support" status.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 2 months ago
Licenses:
JomSocial Expired iSEO Expired Socialize Expired

Dear Michal,
Sorry you can also access the website through new.on-club-house.website
I recently installed a dedicated server for that website with final URL. Nevertheless we are talking about the same website that just migrated to a new server.
I will ask for domain change to get clear.
Bests,
Julien

11 years 2 months ago
Licenses:
JomSocial Expired iSEO Expired Socialize Expired

Nevermind, I had a chmod issue, stupid error, everything back to normal now.
Sorry for disturbing

Moderators: Piotr Garasiński
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