Dear staff,
I saw many missing photos icons in my site in both
photo module ( hehebuddy.com/ )
and photo listing.( hehebuddy.com/photos/display )

Can you have a check and see what's the reason for that?
Thanks.

Patrick

Hi Patrick,

not sure what happen. but I need your FTP access detail. please edit your first post at put it at site info form.

Regards

I have updated the FTP access. Please use SFTP thanks.

Hi Patrick,

strange, the thumbnails was failed to be created. could you please asking that users to delete and re-upload the pics?
I tried to reproduce the issue at your site. but cant.
not sure that can happen.

Regards

Hi Albertus,
Even when new memebers' photo are uploaded, their photos cannot be shown as thumbnail.

Best,
Patrick

Hi staff,
May I know whether there are any updates about this problem? Thanks.

Patrick

Hi,

I tried to reproduce this issue. but I cant.
can you reproduce it?

I need phpmyadmin access. I need to inspect the database.

Regards

Dear staff,
I have updated the phpmyadmin info. Apart from the thumbnail in the module, all the past thumbnail photos are missing. Thanks.

Best,
Patrick

Hi Patrick,

if you compare both folders
[joomla site root]/images/photos/4595/2070
[joomla site root]/images/photos/4000/1865

one folder having thumb files and other one not. that because in some reasons the files are missing/not created at the server.
thumb always created at server side. no other why, that user must re-upload the photos again.

until now jomsocial doesn't have tool to re-create the thumbnail.

Regards