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Videos No Longer Play - link says "javascript"

9 years 10 months ago
Licenses:
JomSocial Expired

ISSUE SUMMARY:
Most of my JomSocial videos are from YouTube. Since a recent JomSocial upgrade, videos no longer play. The link to play the video just says "javascript:" and nothing happens. It seems the link to play the video is not generated properly.

STEPS TO REPLICATE:
1 Go here: http://www.mondaiji.com/media-main/videos/63-mondaiji/video/191-japanatron-podcast-episode-28-tips-for-studying-japanese
2 Click to try to play the video.
3 Nothing happens

RESULT
Video does not play.

EXPECTED RESULT
Video should play.
BROWSER

9 years 10 months ago
Licenses:

Hi, David.

Please provide us working administrator credentials.
I can't login to your site.
Please, edit your first post and add credentials to corresponding fields.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 10 months ago
Licenses:
JomSocial Expired

That's not easy to do due to the site's security setup. May I send you an Akeeba backup of the site instead?

9 years 10 months ago
Licenses:
JomSocial Expired

One thing to add is that if I change the video settings to use "modal window," it works.

9 years 10 months ago
Licenses:

Hi, David.

Hmm... setting your site on my server may give different result... but yes, let's try that.
You may send me jpa on michael at ijoomla.com.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 10 months ago
Licenses:
JomSocial Expired

Please close this ticket. I do not require help any longer. Thank you.

Moderators: Piotr Garasiński
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