Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Photocomment show 0

11 years 3 months ago
  • Tom 's Avatar
    Topic Author
  • Tom
  • Offline
  • Fresh Boarder
  • Posts: 52
  • Thank you received: 9
Licenses:
JomSocial Active Socialize Expired

ISSUE SUMMARY: After upgrading to 4.0.8 it seems photocomments still doesn't work and everyone seem to have locked their photos or probably it has benn done automatically. Is this a bug in this version?


STEPS TO REPLICATE:
1
2
3
4
5
RESULT
EXPECTED RESULT
BROWSER

The following user(s) said Thank You: Michał
11 years 3 months ago
Licenses:

Hi, Tom.

I confirm it's a bug.
I report this to our developers.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Tom
11 years 3 months ago
  • Tom 's Avatar
    Topic Author
  • Tom
  • Offline
  • Fresh Boarder
  • Posts: 52
  • Thank you received: 9
Licenses:
JomSocial Active Socialize Expired

Hi Michal,

Thank you, it's just so long since it was told it should be fixed, so why does it take so long?
Now I don't mean on stream, but in the photo section where hits and Comments should be showing.

11 years 3 months ago
Licenses:

Hi, Tom.

While reporting this issue... I noticed it's actually wrong. This number doesn't show PHOTO comments but ALBUM comments.
Please, take a look:

Here album comments are 0 prntscr.com/7lh7h1
Now I enter to album, it's right there are NO comments here: prntscr.com/7lh7s3
I post one test comment: prntscr.com/7lh7xr
And number of comments in album changed: prntscr.com/7lh837

Also photos are not locked but default privacy settings for photos is "Me & Friends".
It will be enough to change privacy settings towards photos and reset them for all users and existing photos.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Tom
11 years 3 months ago
  • Tom 's Avatar
    Topic Author
  • Tom
  • Offline
  • Fresh Boarder
  • Posts: 52
  • Thank you received: 9
Licenses:
JomSocial Active Socialize Expired

Hi Michal,

Yes I was looking at your printscreens, so yes it's a bug. It's just number of comments for albums and not photos.

11 years 3 months ago
Licenses:

HI, Tom.

But my printscreens shows something quite opposite - it's NOT a bug.
This is just a ALBUM comments number. Just like next to it is number of PHOTOS in album.
This number doesn't intend to display PHOTO comments but Album comments.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Tom
11 years 3 months ago
  • Tom 's Avatar
    Topic Author
  • Tom
  • Offline
  • Fresh Boarder
  • Posts: 52
  • Thank you received: 9
Licenses:
JomSocial Active Socialize Expired

Hi Michal,

Aha ok, then I know.

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW