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Problems uploading Photos, videos and tagging people

11 years 4 months ago
Licenses:
JomSocial Active iSEO Active Socialize Active

ISSUE SUMMARY:
after upgrading to JS 4.0.7 I can upload photos to an group album but every visitor gets the error message that he is not allowed to view this resource. The mail notification each group member gets includes a unvalid link and a result as attached:


It works well by uploading the photos from home page, no group and allowed to members. But the album should be in the group.

Tagging persons on a photo causes a "undefined error".

Uploading a video works as long as the files are small (10 MB) but it fails if the file is 180 MB or more. The upload starts over again and again and quits after a while with an "unexpected error". This happens while uploading in a group and from home page -> menu -> videos

STEPS TO REPLICATE:
1 - see above -
2
3
4
5
RESULT:
EXPECTED RESULT: it sould only work
BROWSER: Firefox, Safari (each newest)

Attachments:
11 years 4 months ago
Licenses:

Hi, Alexander.

I assign developer to this thread.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Alexander
11 years 4 months ago
Licenses:

Hi Alexander,

please turn off Open basedir from php configuration. with open basedir jomsocial will not 100% works

Regards

11 years 4 months ago
Licenses:
JomSocial Active iSEO Active Socialize Active

I did. But this does not make any difference with the problems reported. I switched on "open basedir" yesterday to give it a try. It is off now.

11 years 4 months ago
Licenses:

Hi Alexander,

with open basedir, you cant upload the photos from sharebox.
now I can upload it.

1)
from frontend, I tried to access the photos:



there is no any error message

2)
same result with tagging:


3)
for video upload please increased max_execution_time and max_input_time to 3000

about issue 1 & 2, maybe I missing something. please elaborate more if any.

Regards

Attachments:
Moderators: Piotr Garasiński
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