ISSUE SUMMARY:
Somewhere during 1 of the JS 4+ upgrades several images of all the videos and user profile covers are broken. I do not know during which upgrade this happened but on a local installation with a backup of JS 4.0.1 all images are still ok but on my live site with JS 4.0.6 the images are broken.

STEPS TO REPLICATE:
1 Go to www.driverz.club/community/ewoudv/profile . You will see my profile with a broken cover image. The url is www.driverz.club/images/cover/profile/63...8bc21768b318c51b.jpg but it should be s3.amazonaws.com/testdriveunlimited/imag...8bc21768b318c51b.jpg . So it tries to load from my local server instead of amazon S3.
2 Go to www.driverz.club/community/videos/display . You will see all images are broken. For example go to www.driverz.club/community/videos/video/...-the-crew?groupid=54 . The url of the image is s3.amazonaws.com/testdriveunlimited/imag...umbs/F9u7bPQwhJE.jpg but it should be s3.amazonaws.com/testdriveunlimited/imag...umbs/QloWWUluncp.jpg . So the image name has changed.

Hi, Ewoud.

Please, first post domain change request here:
www.jomsocial.com/forum/billing-issues

Then - after request will be accepted - edit your first post here and provide your site credentials.
Make sure that thread will have "Pending Support" status so it will appear on my TODO list.

Hi Michal,

Domain has been changed and site credentials are now corrected.

Regards,
Ewoud

Hi, Ewoud.

Please, edit your first post and also provide password for first protection layer. I can't bypass it to admin login form.

Hi Michal,

Sorry for that. I have now temporarily disabled the extra protection layer.

Regards,
Ewoud

Hi, Ewoud.

Issue with profile cover and S3 is a known bug:
www.jomsocial.com/forum/profile-universa...y-cover-photo#126233

But video thumbnails issue seems to be new one. I assign developer to investigate it and decide if it's also a bug related with linked above.

Hi Michal,

Thanks for the update on this. I will keep an eye on this topic and hope your developer will find the cause of the issue.

Regards,
Ewoud

Hi Ewoud,

for video, please try from jomsocial backend > videos > all videos, and click fetch thumbnails button.

Regards

Hi Albertus,

Thanks for the tip. This made my thumbnails appear again.

Unfortunately still no luck with the User Profile cover images. I upgraded to 4.0.7 but still no luck. The image is still loaded from the webserver instead of Amazon. I also tried the link Michal suggested but it completely broke my site when I changed that line of code.

Regards,
Ewoud

HI Ewoud,

could you please provide me cpanel/phpmyadmin access detail? I need to have a look at database.
you can put any credentials information at site info form, by editing your first post at this topic.

Regards

Hi Albertus,

Unfortunately I cannot give you cpanel access as you probably understand. But I can make an export of the database and sent it to you. Maybe that's an idea?

Regards,
Ewoud

Hi Ewoud,

yes it can. but in zip format.

Regards

Hi Albertus,

Where can I sent it to? I do not want add it to this topic because then everybody will be able to download the attachment.

Regards,
Ewoud

Hi Ewoud,

sorry. you can send it to This email address is being protected from spambots. You need JavaScript enabled to view it.

Regards