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Photos, videos, groups, ect will not upload

11 years 5 months ago
Licenses:
JomSocial Active Socialize Expired

ISSUE SUMMARY:Can not upload photos, videos, or create groups ect. Ive read the forums and found www.jomsocial.com/forum/photos-videos/26...-videos-won-t-upload but i dont know what Im doing wrong or dont exactly understand what to change in the joomla config... Ive checked and both home/tmp/ and home/public_html/tmp permission settings and they are both 777.


Maybe Im not setting it right in the joomla configuration... in server settings i have Path to temp folder as home/public_html/tmp/ is this right or is this where I need to make the change?

11 years 5 months ago
Licenses:

Hi, Joseph.

How I could test this issue on your site?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 5 months ago
Licenses:
JomSocial Active Socialize Expired

I'm sorry.... www.blacksuncantina.com that probably could have helped

11 years 5 months ago
Licenses:

Hi, Joseph.

There is 500 error when trying to upload anything: prntscr.com/71q43j
I assign developer to this thread.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 5 months ago
Licenses:

Hi Joseph,

here the error detail:
unable to open image /home/swcard/tmp/654b4df56e32b0dec7c3bf7524c9744b

please provide me FTP access detail by editing your first post at this topic. put it at site info form.
I need to check that location.

Regards

11 years 5 months ago
Licenses:

Hi Joseph,

you put wrong path for tmp and logs. I changed it to:
/home/blacksun/public_html/tmp
/home/blacksun/public_html/logs
at joomla configuration.

Regards

Moderators: Piotr Garasiński
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