Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.
ISSUE SUMMARY:
When a user uploads a pic from the postbox, the list of available personal albums is not responsive or broken.
STEPS TO REPLICATE:
1 Login
2Type in postbox
3 click photo icon
4 click add photos bar from postbox and select photos
5 Attempt to select photo album (list does not expand)
RESULT
User cannot select the album for the photo to post to
EXPECTED RESULT
User to be able to post their photo to the desired album
Strange thing.
On the first place I was able to replicate your issue... albums list doesn't even appeared.
But after a while being on your site, done few reloads I was able to upload photo and select album in postbox... and upload image to album.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you