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Video Not Playing In Stream (Version: 4.0.3)

11 years 6 months ago
  • Steven's Avatar
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ISSUE SUMMARY: Videos do not play in stream. Only a black play window. Videos have been confirmed to play correct;y, if you go directly to them in the video page. This is using the latest version of JomSocial Version: 4.0.3


STEPS TO REPLICATE:
1. Find video in stream.
2. Click to play it.
3. See black play window.
4
5
RESULT: Video does not play in stream.
EXPECTED RESULT: Video should play in stream.
BROWSER: Chrome

11 years 6 months ago
  • Dimas's Avatar
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Hi Steve,

What is your htaccess password? I cant open your website.

thank you

11 years 6 months ago
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Dimas,

The information has been updated.

-Steven

11 years 6 months ago
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Dimas,

I believe I have found out why it is not playing the stream. In the stream it is trying to pull the video from the server locally without the " redacted.s3.amazonaws.com/ ...". When viewing the video from the 'video area', it pulls it correctly from S3.

Hopefully this information will help you diagnose the issue easier.

-Steven

11 years 6 months ago
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Hi Steven,

May I know the sample of your video? because when I use my video it works.




thank you

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11 years 6 months ago
  • Steven's Avatar
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  • Steven
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JomSocial Active AdAgency Expired iSEO Expired Socialize Expired

Dimas,

All newly uploaded videos work fine. It appears to only be a few of the videos I had on the site before upgrading to JomSocial 4. It attempts to pull them locally, when viewing them from the stream.

I will just correct those videos manually.

Thanks,
Steven

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