Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.
ISSUE SUMMARY: Videos do not play in stream. Only a black play window. Videos have been confirmed to play correct;y, if you go directly to them in the video page. This is using the latest version of JomSocial Version: 4.0.3
STEPS TO REPLICATE:
1. Find video in stream.
2. Click to play it.
3. See black play window.
4
5
RESULT: Video does not play in stream.
EXPECTED RESULT: Video should play in stream.
BROWSER: Chrome
I believe I have found out why it is not playing the stream. In the stream it is trying to pull the video from the server locally without the "
redacted.s3.amazonaws.com/
...". When viewing the video from the 'video area', it pulls it correctly from S3.
Hopefully this information will help you diagnose the issue easier.
All newly uploaded videos work fine. It appears to only be a few of the videos I had on the site before upgrading to JomSocial 4. It attempts to pull them locally, when viewing them from the stream.