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Sorry it took so long to reply. Attached is the screen shot you requested.
The window does pop up, the problem is that it's too big and the menu overlaps on the upper part of the window and covers the close button, as I circled in the screen shot.
I am also using Chrome: Version 42.0.2311.90 (64-bit). But it happens in all browsers (that I am aware of).
I have a 27 inch screen and it happens in this one as well as my laptop.
Thank you!
Attachment Screen-Shot-2015-04-20-at-4.13.55-PM.jpg not found
this issue caused by "bandit" template, which thier main menu z-index is too high, please you contact bandit developer, they know what should they do :)