ISSUE SUMMARY:

There is a permissions problem on viewing photo albums. Essentially, if I create an album and give it PUBLIC access rights then that is SUPPOSED to mean that the album can be viewed by EVERYONE, whether they are site members or not. This PARTIALLY works in that if I click on the name of the album on the newsfeed when not logged in, I get the modal window that pops up that enables me to click through the photos. However, if I click on the "View Album" link that pops up with the modal window then I get a "You do not have permission to view this resource. Please contact the Site Administrator.
Sorry, you are not allowed to view this page." error. The reason why this is significant is because the "View Album" link is the only way that I can get a DIRECT LINK to a photo album which I need to send out via email and text message. If I have a PUBLIC album then a direct link to that album is SUPPOSED TO be viewable by the public. This behavior is inconsistent. It is accessible via the newsfeed but not accessible via the "View Album" link.

STEPS TO REPLICATE:
1. Logon to JomSocial Site
2. Create a Photo Album with "Public" access permissions
3. Upload pics to the photo album
4. Logout of JomSocial site
5. Go to JomSocial site homepage (while still logged out)
6. Click on name of Photo Album in newsfeed ( modal window with photos pops up )
7. Click on "View Album" link at bottom of modal window (access permissions error will be displayed).

This behavior is inconsistent and makes it problematic to provide a direct link to an album. In fact, that "View Album" link works ONLY for the creator of that album. If I am logged in to the site but not as the creator of that album then I still get that same error: "You do not have permission to view this resource. Please contact the Site Administrator.
Sorry, you are not allowed to view this page." . This is an URGENT issue for us. Thanks.

Hi, Chris.

Thank you for reporting this.
We are aware of that issue as it was reported by few users before.
Our developers are working on fix and it will be available soon.

Can you please provide an estimate as to when this issue will be resolved ? This is a very urgent issue for our business. Thanks.

- CW

Hi, Chris.

I'm sorry but I can't. Support staff reports issue - PO assign developers to reports - developers works on them.
After bug is fixed developer mark it and attach fix.
It may take few days or month. It depends how complicated it is, how many bug reports developers already has...