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I can not upload an avatar and cover

11 years 7 months ago
Licenses:
JomSocial Active Socialize Expired

Can not upload large pictures (more than 4MB resolution of 3200x3200) in the avatar and cover: profile, group, or event. Loading bar repeatedly reset, and then stops. I waited 10 minutes and no changes. Smaller files up to 1MB and 1024x1024 resolution are loaded correctly. But users it will not be pleasant, they are used to not look at the size. Correct, please.
- In the settings jomSocial exhibited the maximum size of 100MB photo
- File format JPG,PNG


System:
max_execution_time 9000
max_input_time 9000
memory_limit 1024M
post_max_size 4096M
upload_max_filesize 4096M
connect_timeout 2400
wait_timeout 2400

Attachment 6574656563453.PNG not found



While writing this post upload form still has not changed.

Attachments:
11 years 7 months ago
Licenses:

Hi, Серёга.

Please provide us working administrator credentials.
I can't login to your site.
Please, edit your first post and add credentials to corresponding fields.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 7 months ago
Licenses:
JomSocial Active Socialize Expired

Готово

11 years 7 months ago
Licenses:

Hi.

It looks like timeout for me: prntscr.com/6haufa
I've tried to upload 14 MB file:
upload.wikimedia.org/wikipedia/commons/3/3d/LARGE_elevation.jpg

But I assign developer to also take a look.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 7 months ago
Licenses:
JomSocial Active Socialize Expired

Well I will wait for the decision on this issue. I would like to increase the file and to reduce the load that users would not feel guilty.

11 years 7 months ago
Licenses:

Hi,

please try again and if still problem, please have a look at server error logs. it can be server exhaustion, because the resize process at server side.

Let me know.

Regards

11 years 7 months ago
Licenses:
JomSocial Active Socialize Expired

Problem solved. It was in the nginx: client_max_body_size;
But now there is another way after your visit. Fix please.

Attachment 352345423542354235234.PNG not found

Attachments:
11 years 7 months ago
Licenses:
JomSocial Active Socialize Expired

Problem solved.

11 years 7 months ago
Licenses:
JomSocial Active Socialize Expired

Problems when I was online downloading photos there, the problem was nginx: client_max_body_size;

But here's what I found more, check the avatar is not loaded.

At first I thought due to the fact that the required activation profile. I removed it but the problem is still there, help me to solve it. What could be the problem now?

Attachment qr3242314234123.PNG not found

Attachments:
11 years 6 months ago
Licenses:

Hi Серёга,

you must set all menu items at jomsocial toolbar as public.

as ref:
documentation.jomsocial.com/wiki/Toolbar_Explained

Regards

Moderators: Piotr Garasiński
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