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Unable to upload cover image or avatar

10 years 1 month ago
  • Marin's Avatar
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  • Marin
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Hi,
When I try to upload a new profile cover image or avatar, nothing happens. I click "Modify Cover", click the "Upload Photos" button, choose my file, click "open", then nothing happens. No new image, no error message, nothing.
Same thing happens when I try to change the avatar.
Can you help?
Thanks!

10 years 1 month ago
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Hi, Martin.

Where I could see that issue? I can't access or find community on your site...

- Instead of saying: 'it's not working', explain the problem in detail.
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- Tell us how to replicate the problem, we can't fix it if we can't find it.
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10 years 1 month ago
  • Marin's Avatar
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Sure... Here is the link to the community front page: marinopenstudios.org/index.php?option=co...unity&view=frontpage

To see the issue, try logging in as a test member. <removed for security reason>

Thanks!

10 years 1 month ago
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Hi, Marin.

I assign developer to this thread.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 1 month ago
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Hi Marin,

this issue becuase joomla menu item ID issue. you need to create jomsocial frontpage.home as main menu item.

Regards

10 years 1 month ago
  • Marin's Avatar
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  • Marin
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Thanks! That totally worked.

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