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URGENT - Not enough Memory to process the image

10 years 4 months ago
Licenses:
JomSocial Expired

Hi,

we are having issues to upload from mobile. I have looked into previous support here and saw that it was reffered that the server needs to meet the requirements. I have already checked and we do meet the requirements. Urgent help is really appreciated as we are living the App tonight.

10 years 4 months ago
Licenses:

Hi, Galia.

Your server has too less memory: prntscr.com/6agmng
32M doesn't meet even minimum our system requirements: documentation.jomsocial.com/wiki/System_Requirements
It's strongly recommended to rise it up to even 1024M.

Without it you'll experience site sluggishness and larger photos couldn't be processed.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Galia
Moderators: Piotr Garasiński
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