Hello,

We can uplaoded videos having extension .mp4 or flv. We cannot play those videos having size greater than 4 MB on jomsocial site but we can play those videos having size less than the 2 MB. If we download the same uploaded video from server and play using player then it's working fine. Also we have tried to upload videos having extension .mp4 from my site but it's not converted with .flv. Event if we can not play those videos having extesion .flv . it is showing error messagse as "200 : Stream Not Found..... " etc. See I have attached screen shot of videos play issue.

Thanks.

Hi Mellisa,

I cant logged in to admin page. got error

maybe there is a IP blocker at your site. here my IP 223.164.64.93

about that video, seem that video not converted. please make sure already follow minimum requirements:
documentation.jomsocial.com/wiki/System_Requirements

and if you using FLVtool at video setting (jomsocial backend), please try to disable it and try upload and covert the video again.

Regards

Thanks for reply. I have changed administrator credentials and updated on main topic please check it once and help to me resolved this issue.

Hi Melissa,

You are using old Jomsocial version, please you update it first to the latest version, I hope it will fix it.

thank you

Anyway, I see you uploaded 3 videos, 2 videos can be played, and 1 video not, I suggest you delete that broken video and re-upload again.