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No Public photos showing in community photos module.

10 years 3 months ago
Licenses:
JomSocial Expired

I am using JomSocial 3.5.1 along with Joomla! 3.3.6.
I created a public group, created a new album, uploaded some photos and those photos do not show up in the community photos module. I checked the privacy settings on the album and it simply says this album has the same permissions as the group. There is no ability to change it either way. I would assume since the group is public that the photos should also be public (due to the inheritance) and they should show up in the community photos module. Am I missing something?

10 years 3 months ago
Licenses:

Hi, Greg.

I can't access your site backend: prntscr.com/5zg7x7
You noted that "I don't admin scbcmd.com anymore, I am working on a different project and unable to change the domain.".

So you request support for: smyorchestra.corliss.me
But your currently supported domain is: scbcmd.com

Please, post a domain change request here: www.jomsocial.com/forum/billing-issues
Our billing department will be opened at Monday so we need to wait for that change.

After your domain change request will be accepted, please, edit your first post here and provide working site credentials.
Then update this thread (make sure that thread has "Pending support" status.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 3 months ago
Licenses:
JomSocial Expired

I've updated the credentials and domain. Should be able to log in now.

10 years 3 months ago
Licenses:

Hi, Greg.

It's a bug and I passed report for our developers.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 1 month ago
Licenses:
JomSocial Expired

Any Update on fixing this bug? I'm still having the same issue. There is no "Public" Setting in the album settings.

Moderators: Piotr Garasiński
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