Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.
According the ReadyBytes Support, there is some issue with the video setting page.
# This is not our issue, we just call js videos file and after that data will get fetched.
Js variable have some issue - instead of videoThumbSize they used videosThumbSize :-
But what this issue do exactly?
Displays a notice?
Notices are not errors and should not influence system performance in any way.
You can hide notices like that in:
Baceknd -> System -> Global configuration -> Server -> Error reporting -> set to "Default" or "None" (depend from your server setting).
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
I'm using JSPT (Jomsocial ProfileTypes from ReadyBytes) to setting different parameters depending the Profile Type of my users.
On the JSPT setting page, I can't see and change that parameter because that error.
I have opened a ticket at ReadyBytes team and they answered me the problem is with JomSocial (some about JS variable)
Ah, it's clear now.
JSPT is and extension for JomSocial - right? Then first is JomSocial and then is JSPT.
JSPT should follow JomSocial API and coding rights.
So how they could say "Js variable have some issue - instead of videoThumbSize they used videosThumbSize :-".
In a fact it's opposite: if JomSocial uses "videosThumbSize" then JSPT should follow that and also use "videosThumbSize" instead "videoThumbSize". They need to update their code.
If you create a program for Windows you need follow Windows rules and not say "oh, Windows has issue because they use #tags and we used in our #tag". :D
They need to follow our changes in API... simple as that.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you