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Trouble with converting the video

11 years 9 months ago
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JomSocial Active

We are having trouble with converting a video.

FFMPEG has been installed on the server, the server is running Linux Mint 17.01. Command prompt available only unless you run startx...

FFMPEG-PHP is installed and the ffmpeg.so is loaded. Reports in grep provide confirmation as well as physically see the php.ini file loaded with ffmpeg support.

The web site currently does not reside with the server that it will be running on, which has FFMPEG it resides on the database server, which has not FFMPEG.

This is our live development, we are soon moving this to the linux server for production. The web site that is on this one already, is a development site to go into production. so it is our development base for JomSocial.

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11 years 9 months ago
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Hi, Gerard.

Do I see it right? You have installed FFMPEG in version 0.6.0?
Latest version is 2.5.3, please, try to upgrade it first.
Then make sure that you provide correct path to library in JomSocial video configuration.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 9 months ago
Licenses:
JomSocial Active

Your correct on the version, that is the version ffmpeg-php support. I am following your instructions.

Right now, I have ran the following commands in our Production Server.

wget http://www.ffmpeg.com/ffmpeg-2.5.3.tar.bz2
tar -xf ffmpeg-2.5.3.tar.bz2
cd ffmpeg-2.5.3
./configure
make
make install

11 years 9 months ago
Licenses:
JomSocial Active

Update:

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11 years 9 months ago
Licenses:
JomSocial Active

The version you were referring to was the actual FFMPEG software, the shared extension is 0.6.0.

The actual FFMPEG software was upgrade, as noted this forum.

11 years 9 months ago
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JomSocial Active

I waited, I rebooted Apache and tried force-reload.

Attachments:
11 years 9 months ago
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Hi, Gerard.

I assign developer to this thread.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Gerard
11 years 9 months ago
Licenses:

Hi Gerard,

provided SFTP doesnt have write permission. I need it for debugging purpose.
could you please provide me that permission?

Regards

11 years 9 months ago
Licenses:
JomSocial Active

Which account did we give you during the ticket creation?

11 years 9 months ago
Licenses:

Hi Gerard,

please edit your first post at this topic. you can see the SFTP account detail with user name dabidne** (hided for security)
with that detail I cannot make any modification. could you please make sure about it (re-check that account)

Regards

11 years 9 months ago
Licenses:
JomSocial Active

updated with root permissions, please star-out the entire post username now. Thank you.

11 years 9 months ago
Licenses:

Hi Gerard,

I cant access administrator page, blocked by site security.
here my IP: 223.164.66.216

please allowing me to access it.

Regards

11 years 9 months ago
Licenses:
JomSocial Active

You should have access now... Send me another message if not.

11 years 9 months ago
Licenses:
JomSocial Active

Hello,

As we were reviewing the video section, less then 1/4 of our videos show from other web sites as well.

What could this be?

What document were you trying to write too? For logging purposes we want to know.

(Network Attached Storage)

Also, our NAS starts at 6:00 AM, network may run slow, this is the NAS first run. We will be logging its performance with the network.

Moderators: Piotr Garasiński
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