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Can not show Photos and Videos after upgrade

11 years 10 months ago
Licenses:
JomSocial Expired

Hi,
I juste upgraded to the last version. Every thing went right.

The only problem is that the photos are not shown at all and videos can be shown in the wall, but not in videos page !!

When I click to a photo or video to show, it goes to the comunity Home Page instead of shoing the photo or video !

Thank you for your help :o)

Attachments:
11 years 10 months ago
Licenses:

Hi, Allin.

You probably mean that you can't reach photos in album as you're redirected to frontpage.

Here is solution:

When you upgrading JomSocial by uninstalling it, menu items in JomSocial toolbar lost "connection" with component. Joomla! mark them as disabled and with notice: "Component 'com_community' does not exist". In order to fix it please follow this instruction:

- click on menu item in JomSocial menu in order to edit it
- when in edit mode don't change anything
- save
- menu item should be fixed
- do it for every JomSocial related menu items (if needed) in all other menus

Make sure that you fix ALL JomSocial related links that way ;) Especially check Main menu - I saw some manu items with that issue there.

This is just how Joomla! works.When you have menu item linked to component and then remove that component - menu item will be disabled like this by Joomla!. Even if you install component again it will come to the system with different id so menu items will still disabled. But for luck fix is easy, just follow steps I provided above.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Allin
Moderators: Piotr Garasiński
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