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download a real size image file not re-sized one

11 years 10 months ago
  • Poteto's Avatar
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  • Poteto
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Hi Support team,

This is Poteto.
We'd like to download the real sized image file while we exchange photo files with our members.
However, even on pressing the download button on photo view page, we only downloaded its re-seized smaller file.
For example, we send a image file with 2MB to our member but the receiver can only download the re-sized file with 200KB.
Could you explain how to set up to exchange the real fully sized image file in case of downloading.

We tried to set the quality as "very high" on admin setting as you see the image below. but we can't download the real size in vain.

Attachment settingImage.PNG not found



Thank you for your cooperation.

Best regards,

Poteto

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11 years 10 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
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Hi Poteto,

I think this is a bug, I will report this to our developer.

thank you

11 years 9 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
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This issue will be fixed in next package 3.2.1.6, which will be released soon

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