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Unable to upload video

11 years 10 months ago
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Hello ,

I am trying to upload video on my site and get those errors and warning :
Warning
Warning: Failed to change file permissions!
×
Error
Error. Unable to upload file.
×
Message
Video File Could not be Uploaded


I have checked the permissions for all the directories and it is correct.

Can you please explain me why i am getting this error ?

Thanks

11 years 10 months ago
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Hi, Paul.

Please, check FTP credentials - I can't connect via FTP.

- Instead of saying: 'it's not working', explain the problem in detail.
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- Always provide us with access details to the backend and ftp. We need it to debug problems.
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11 years 10 months ago
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I have updated the new FTP credentials. Please check .

11 years 10 months ago
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Hi, Paul.

Hmm... everything seems to be fine in file system.
I assign developer to this thread.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 10 months ago
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Can you please tell me how long it will take ?

11 years 10 months ago
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Still Waiting for the reply... Can you please tell me how long it will take to resolve this issue ?

11 years 10 months ago
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Hi Paul,

please enabling "chmod" from php setting. that function needed for upload function.

Regards,
Albert

11 years 10 months ago
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i have changed that but still its not working.

11 years 10 months ago
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Hi Paul,

I can uploaded the video. but still cannot convert it. because your site not setup it for FFMPEG. please have a look documentation for more detail.

Regards,
Albert

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11 years 10 months ago
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this was working before i have upgraded it to the latest version . Can you please guide me what i have to do to make it working ?

Thanks

11 years 10 months ago
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Hi Paul,

if so, FFMPEG must be installed at your server. you only need to put FFMPEG path at jomsocial backend > videos > video settings
if you dont know about path value for FFMPEG, you can asking your server support. because FFMPEG path value depend with the server it self.

and make sure the FFMPEG version is the latest one
ffmpeg.org

Regards,
Albert

11 years 10 months ago
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I have installed the FFMPEG extension on my server. But even after that still i am nopt able to upload the video. Can you please check it again.

Thanks

11 years 10 months ago
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Hi Paul,

installed ffmpeg is too old (FFmpeg version 0.6.5). that not support for converting process. please upgrade it from ffmpeg.org, 2.5 is the latest version

Regards,
Albert

11 years 10 months ago
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I have upgraded the FFmpeg to 2.2.1 version as the new version is not ready with Centos Repos. But still not able to process the videos.

Thanks

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