Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Amazon S3 and original photos

11 years 7 months ago
  • Martin's Avatar
    Topic Author
  • Martin
  • Offline
  • Fresh Boarder
  • Posts: 43
  • Thank you received: 1
Licenses:
JomSocial Expired

Hi,

Is it possible to keep the Download Link to original photos if I am using Amazon S3?

Right now I am getting a 404 error when using the link for the original image file. It refers to the old file/folder on my own server (originalUrl).

Please clarify.

Thanks...

11 years 7 months ago
Licenses:

Hi, Martin.

I'm not sure, but it seems to be bug... please, hold on - I need to test this issue on one of our test sites.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 7 months ago
Licenses:

Hi Martin,

this is a bug. please wait for the fix.

Regards,
Albert

11 years 7 months ago
  • Martin's Avatar
    Topic Author
  • Martin
  • Offline
  • Fresh Boarder
  • Posts: 43
  • Thank you received: 1
Licenses:
JomSocial Expired

Hi,

Thanks for this info.

Just to get one thing straight - the images that were in the folder "originalphotos" are to be considered lost as they are not present on Amazon S3? If so... Auch!

11 years 7 months ago
Licenses:

Hi Martin,

originalphotos not lost even users using S3. please wait for the fix.

Regards,
Albert

11 years 7 months ago
  • Martin's Avatar
    Topic Author
  • Martin
  • Offline
  • Fresh Boarder
  • Posts: 43
  • Thank you received: 1
Licenses:
JomSocial Expired

Hmmm... Not so sure you are correct....

The folder "originalphotos" is empty except from a few files added after changing to S3. ALL remaining subfolders are gone and were not transfered to S3...

Any idea where they are?

11 years 7 months ago
  • Martin's Avatar
    Topic Author
  • Martin
  • Offline
  • Fresh Boarder
  • Posts: 43
  • Thank you received: 1
Licenses:
JomSocial Expired

Hmmm - I think I am wrong... The folder "originalphotos" has been empty for some time. My oldest backup was done some days prior to changing to S3 and it has no contents in this folder as well.

I wonder why because I seem to remember that this folder was quite large due to the many photos uploaded.

I am really confused now - is there any way JS can delete the contents of "originalphotos"? I really cannot see myself having done it on purpose...

11 years 7 months ago
  • Martin's Avatar
    Topic Author
  • Martin
  • Offline
  • Fresh Boarder
  • Posts: 43
  • Thank you received: 1
Licenses:
JomSocial Expired

Please disregard my 2 last posts...

11 years 7 months ago
  • Martin's Avatar
    Topic Author
  • Martin
  • Offline
  • Fresh Boarder
  • Posts: 43
  • Thank you received: 1
Licenses:
JomSocial Expired

Albertus wrote: Hi Martin,

this is a bug. please wait for the fix.

Regards,
Albert


Hi Albert,

Do you have a time frame on this issue?

11 years 7 months ago
Licenses:

Hi Martin,

1 week - 1 month. but depend with the complicated is.

Regards,
Albert

11 years 7 months ago
  • Martin's Avatar
    Topic Author
  • Martin
  • Offline
  • Fresh Boarder
  • Posts: 43
  • Thank you received: 1
Licenses:
JomSocial Expired

Hi,

Still no time frame on this issue?

11 years 7 months ago
Licenses:

Hi Martin,

sorry for waiting. this issue still at our developers task queue. I will back to you again after developer done with this issue.

Regards,
Albert

11 years 6 months ago
  • Martin's Avatar
    Topic Author
  • Martin
  • Offline
  • Fresh Boarder
  • Posts: 43
  • Thank you received: 1
Licenses:
JomSocial Expired

Hi,

Any news regarding a fix for this bug?

It's been more than a month since I reported this...

11 years 6 months ago
Licenses:

Hi Martin,

sorry for this inconvenience. it was a Christmas holiday at Des, so the bug fix got slow process. I still push this issue with developers.

Regards

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW

About Us

Our product

Support

Contact Us

Site Policies

Elsewhere

© JomSocial.com All Rights Reserved