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Some albums has no thumbnail.

11 years 11 months ago
Licenses:
JomSocial Active iSEO Expired Socialize Expired

Hi there,

Anyone can help me how to solve this? There is no thumbnails for photo album.

Attachment ScreenShot2014-11-19at12.46.54AM.png not found



Thank you.

Attachments:
11 years 11 months ago
Licenses:

Hi, Syazmil.

Enter the album, click on first Photo. When in full photo display, click "Set as Cover" above upper right photo corner (next to delete photo). Confirm and now album will have cover :)

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
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- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Syazmil
11 years 11 months ago
Licenses:
JomSocial Active iSEO Expired Socialize Expired

hahaha~! what a very funny question! I'm sooo sorry!

11 years 11 months ago
Licenses:
JomSocial Active iSEO Expired Socialize Expired

Anyway, can you please tell me how can i improve the picture quality of my video thumbnail as below:

Attachment ScreenShot2014-11-19at7.24.03AM.png not found



[url=http://]http://www.mixocial.com/index.php/syazmil/videos[/url]

Thank you for your very kind advise.

Attachments:
11 years 11 months ago
Licenses:

HI.

Next time, please, open new thread for new issue.

I changed "Video thumbnail size" in video setting to 640x360 and Photo quality to very high.
Now go to video, enter one video view and above right upper corner you'll find option "Fetch Thumbnail". Click it and confirm.
Thumbnails will be in better quality now. I did it for lat two videos in first row.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Syazmil
11 years 10 months ago
Licenses:
JomSocial Active iSEO Expired Socialize Expired

Hi Michal,
Thank you very much for helping me out!
U are such a great support!
Thumbs up 4 U! ;)
I'm very sorry because i didn't open a new thread for this issue. Your kind advise noted.
Thank you very much again. Appreciate it!

Moderators: Piotr Garasiński
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