Hi there
I get error (" joms is not defined ") when i click on modify cover as well as on avatar
Thanks

Hi Bharat,

I cant login to your site, seems the account is invalid..

also when I access this site www.everythingcqc.com it always redirected to www.cqc.xgenics.com

thank you

Hi Dimas,
The test site is at a temporary location www.library.xgenics.com (will replace the www.everythingcqc.com site)
Try logging in there.

Bharat

Hi Bharat,

This issue caused by Rt_hexeris template, which the jquery library cant be load with thet template.

I try with beez template and everything os working fine, please you contact Rt_hexeris template developer for fixing this.

thank you

Thank dimas for your quick support

Hi Dimas.
We use the Gantry framework, which seems to the the culprit for this error.
I read that "There is a known incompatibility between bootstrap-button and jquery-ui-button" for Gantry.

Is this the function causing the problem? (I just want to be clear when I post the support call with the theme supplier)

Bharat

Hi Bharat,

For make it clear I suggest you contact template developer, and wait what they will say.

thank you

For anyone else with this issue:
Problem relates to Rokbooster plugin, Javascript compress function.
To resolve, go to Rokbooster plugin >> Javascipt settings >> set Compress scripts to "No"