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unable to upload images

12 years 2 weeks ago
  • paul's Avatar
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  • paul
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Hello ,

I am getting an error when i tried to upload images. Before that it works fine. Now i am getting an error "Uploaded file type is not supported" . Please let me know what the problem is or guide me how to fix it .

Thanks

12 years 2 weeks ago
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Hi, Paul.

1. You use quite old version of JomSocial 3.1.0.4 so please, upgrade to latest version -> 3.2.1.4
2. I also noticed that upload feature in Photos it's not working. It's caused by declared live site URL in configure.php - just remove site URL from it.

Then check if issue persist. If yes, Please, update this thread.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

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12 years 2 weeks ago
  • paul's Avatar
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Hello Michal,

I have just removed the live site URL from the configuration file. But still i am facing the same problem. Can you please check that again ?

Waiting for your reply.
Thanks

12 years 2 weeks ago
Licenses:

Hi, Paul.

That fixed plupload issue... but not "not supported file" issue.
First try to disable SEF in Joomla!
Then make sure that you have set: upload_tmp_dir
Also try to reinstall GD library.
Contact with your hosting provider and as for assistance as this seems to be server related issue.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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