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deleted video via adminpanel still exist on disk and activity stream

12 years 1 month ago
  • Real's Avatar
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  • Real
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Hello,

when i deleted a video via the admin panel the video still exist on disk and the default video icon stays on the activity stream.

If i delete the video via the website it will removed the file from disk and from the activity stream. It looks like the delete function on the admin panel didn't work well.

and when i upload a video via the site, the progress bar is starting from the middle? On the demo site is begin from left to right, how can i change that?

Attachment ScreenHunter_245Sep.0723.05.jpg not found



Attachment ScreenHunter_242Sep.0723.02.jpg not found




Thank you.

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12 years 1 month ago
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Hi, Real.

Did you tried to run cron job right after you deleted video?
It should clear all remains.

As for your second issue - I need to login to your site to see it.
Please, edit your first post and add working administrator credentials.

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12 years 1 month ago
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hello,

yes i have try to run the cron job, but the video still exist. If i delete the video via the site, then the cron job isn't needed to run.

i also have update the post.

thank you

12 years 1 month ago
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Hi.

I report this as a bug to our developers.

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12 years 1 month ago
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Hi,

ok thanks. Can you tell me when it will be fixed?

12 years 1 month ago
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Hi.

I think it should be fixed within two weeks.

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12 years 1 month ago
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HI.

Or even faster :D

Please, make a safe copy of this file:

ROOT/administrator/components/com_community/controllers/videos.php

and upload file from package, to main Joomla! folder.

After you delete file, run cron job.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
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12 years 1 month ago
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Hello,

thank you for the patch. But it still doesn't work. The video file still exist on the user directory and on the activity stream after delete via adminpanel. i also have run the cron job, but nothing happens.

thank you

12 years 1 month ago
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Hi.

I tested it on your server and I can confirm that it's not working there.
I reopened bug ticket.

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12 years 1 month ago
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Hello,

ok thank you. The last fix you provided was only for the activity stream. But nothing about the video file on disk. Please report this also

thank you.

12 years 1 month ago
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Hi.

I applied now patch for you - it seems to work now.
Please, test it.

Patch should be applied to:

ROOT/administrator/components/com_community/controllers/videos.php

- Instead of saying: 'it's not working', explain the problem in detail.
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- Make sure that your site/server meets JomSocial System Requirements
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- Always provide us with access details to the backend and ftp. We need it to debug problems.
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12 years 1 month ago
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Hello,

i have tested the new patch. But in the user folder on disk the mp4 still exist.

ALso after running the cron job the mp4 still exist.

12 years 1 month ago
Licenses:

Hi.

Ok, this require you to open new thread - I need to create new bug report.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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