I have brought this up before, but now it has become worse. It is now to the point where I cannot view my own Profile within JomSocial. My site has become popular and traffic is high. If a user clicks on my profile link it will time out. I believe this to be related to my earlier issue regarding the uploading of numerous photo albums under a single user account. I am desperately seeking assistance at this point. This will only happen if a user uploads numerous photo albums under a group or as a user in their own feed.

Here are the issues:

1. If a user uploads over 20 photo albums into a group they cannot upload a photo into the general photos folder for that group. It will then get mixed into one of the other albums due to the drop down album feature which was introduced earlier this year. I have about 100 albums uploaded under my main account and there are numerous locations that I cannot upload photos anymore. It will get forced into an album that is unrelated.

2. Due to the over 100 photo albums and 100s of youtube video posts, I cannot access my profile page anymore. I click on any link that should access my page and it will time out. All other users work fine. I am the only user that has uploaded over 20,000 photos in numerous albums. My theory is that when I try to access my profile page the system is accessing my photo or activity history causing a timeout?

3. How can I transfer my uploaded content to another user? Can I go through the database via MySQL and reassign the albums and photos to a dedicated account for that purpose thus relieving my main account of the burden? My main account ID is 64. Can I just go through the various community databases and swap out the ID for another ID? If so, which database files do I need to edit to make this work. Obviously I will test this on a backup install.

I am a heavy user of JomSocial and as a result this may not be happening to 95% of the users. Please advise what I can do with the photo albums moving forward. Thank you.

Hi Craig,

1. Cna you provide me the screenshoot for this issue please?

2. I just checked my profile page and seems working fine, or can you provide me the another account for testing? this issue shouldnt related with 100 photos / 100 videos

3. you only can do this via phpmyadmin / mysql query directly..this is will be tricky, what you need to do is change the "creator" record, from this table #_community_photos and #_community_photos_album

thank you

Let me do a backup, install it and then have you use my own account so you can see what I am talking about. This has been an ongoing issue for months regarding the uploading and posting of photos, but now I can't even view my own profile page now. All other accounts are working fine. We are logging 40-100 new accounts per day now and 15,000 unique visitors.

I will have this ready for you tomorrow and send you privately the credentials.

Hi Craig,

Please let me know if you have the sample user, because I cant see this issue if use the account from the private info.

thank you

I discovered the 'error' or what is causing the issue. I will open up a separate ticket for it. I confirmed it by editing the database file via phpMyAdmin. The problem lies with the friendslocation app. I have over 2,500 friends on my profile page so when it appears the app is attempting to map out a given large number of friends? I removed the app from the community_apps table and my profile appears instantly again.

Closing these issues for now.