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Photo upload issue

12 years 1 month ago
  • Pina's Avatar
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  • Pina
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I can't upload photos in existing album.
I get this message error : the album id is not valid or the album is not yours.

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12 years 1 month ago
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Hi, Giusy.

I tied to replicate your issue... but I can't: prntscr.com/4gx25x
I successfully created and album and uploaded photos.

No issues by the way...

Maybe it apply to only some albums... that already created?

Please, provide me with exact steps to replicate it e.g:

1. Login to frontend
2. Browse to...
3. Click that...

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12 years 1 month ago
  • Pina's Avatar
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It's right It apply only with some albums.
Try with user: giovi
Album: www.simplyfood.it/simplyfoodv25b/index.p...lbumid=92&Itemid=121

12 years 1 month ago
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Hi, Giusy.

I don't have user giovi credentials... so I can't check it.
Please, edit your first post and in field Miscellaneous and that users login details.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Pina
12 years 1 month ago
  • Pina's Avatar
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  • Pina
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Licenses:
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I've done

12 years 1 month ago
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HI, Giusy.

This album has privacy setting to "Private" because it's COVER album of a group.
So those are king of "system" albums and doesn't really belong to user.
Take a look on this printscreen: prntscr.com/4h8olg
All albums that have "Cover" in their names are marked as "Private". User CAN'T upload photos to those albums. Can see tham but can;t upload. Other users can't see them.

So it's not an issue really ;)

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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