Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.
1. I go to system information (joomla backend) to find the path of your site. and I found it.
2. and I put [site path]/log and [site path]/tmp folder at site configuration (joomla backend).
You can do this via post box or where in Photos, upload photos button.
Just select more photos using CTRL+ mouse click, click first file and SHIFT + mouse click, or CTRL + A to select all files in folder.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you