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Tagging Users In Photos is Taking A Lot Of Time

12 years 1 month ago
  • VIF's Avatar
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  • VIF
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We noticed after the most recent update tagging users in photos is taking an unusually long amount of time. Just curious if others are facing this issue and if it will be fixed in the next update. It takes several seconds for Jomsocial to recognize a user and prompt the name on the dropdown. If our users don't wait that long, it appears like the tagging mechanism is broken in general.

12 years 1 month ago
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Hi VIF,

I cant see what jomsocial version are you using. We already made some code improvement related with tagging performance issue.
our latest version 3.2.1.3

could you please provide me administrator access detail. so I can investigate it.

Regards,
Albert

12 years 1 month ago
  • VIF's Avatar
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We are using 3.2.1.3 and noticed this issue only after updating, so I believe the fix is scheduled for a later version?

I did provide admin details ..

12 years 1 month ago
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Hi VIF,

at 3.2.1.3 still no other users report this issue. this week or next week, we will release 3.2.1.4.
I still can't access admin pages with user

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Regards,
Albert

12 years 3 weeks ago
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Hi VIF,

We have not received any response back from you in over 7 days, and would like to know if you consider this issue to be resolved. If you have any further questions, simply reply to this post.

Regards,
Albert

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