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I can't seem to add a video type

12 years 1 month ago
  • Leon's Avatar
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I need some help to figure this out Please i must be doing it wrong

i amd trying to add file types for videos for upload how do i do it i went to the media manager but i must pe dutting it in wrong so please help
im trying to add .MP4 and Need to figure where you type in and what to type

12 years 1 month ago
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Hi, Leon.

I just uploaded mp4 file and it's in pending videos now.
There is no issue with uploading mp4.
You must be aware that you could upload files up to 4MB as thi is set in your php configuration.
The only issue I noticed is that videos are not converted.

Then, please make sure that;

1. FFMPEG is installed on your server (ask hosting provider for assistance)
2. If is installed if you have correct path to FFMPEG library in Video settings
3. If you configured cron properly... or try to run it manually (Backend -> Components -> JomSocial -> monitor -> Mail Queue -> Execute cron (button top right))


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
12 years 1 month ago
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I don't know how you got it to up load i can't get mine to upload here is a screen shot

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12 years 1 month ago
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also when i run the cron from the backend this is what i get

Could not convert videoNo temporary videos to delete.No files to transfer.No Videos to transfer.No avatars or cover of users needed to be transferredNo avatars or cover of groups needed to be transferredRemoved Pending Invitation for Past Event

i have set the cron up exactly how the video shows and i am also using Dreamhost with a vps

here is a screen of the cron set up

using dreamhost with a vps is there anything else i need to do

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12 years 1 month ago
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Hi, Leon.

Please, describe steps you take when try to upload a video.

Cron job only runs automated functions. Conversion is done using a FFMPEG library, that's why I said:

Then, please make sure that;

1. FFMPEG is installed on your server (ask hosting provider for assistance)
2. If is installed if you have correct path to FFMPEG library in Video settings
3. If you configured cron properly... or try to run it manually (Backend -> Components -> JomSocial -> monitor -> Mail Queue -> Execute cron (button top right))


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
12 years 1 month ago
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ok so i checked and the ffmpeg is installed
the path is correct
and when i manual run the cron it runs but it does say that "Could not convert videoNo temporary videos to delete.No files to transfer.No Videos to transfer.No avatars or cover of users needed to be transferredNo avatars or cover of groups needed to be transferredRemoved Pending Invitation for Past Event"

also wonce i hit the upload button it thinks about itand then the popup windo goes away but when i check the pending videos there are none

any ideas?

12 years 1 month ago
  • Paul's Avatar
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Hello Leon,

Configuring FFMPEG on a server is not an easy task and also comes with some restrictions depending on your hosting environment.

Here are a few points to answer first then read and follow the instructions in the PDF in this link.
www.jomsocial.com/forum/photos-videos/15...on-centos-6x-servers

The first question is are you on a shared host? > if yes, what is the version of FFMPEG they are using? > if it is 0.8 >1.1 then it will not work. This version is one of the first ever released and it is so out of date there is no point trying.
The problem then is i am not aware of any shared host that will upgrade it because it has a major implication to all users on that server (maybe hundreds of them)

If you are on a dedicated server then please follow the steps in the document and report back the results. If the FFMPEG version is 1.2 and your sever is Ubuntu then we can look into what the issue is. if it is > 2.0 and your server is Centos then we can look into what the issue is.

Something to note here is FFMEP is server side and totally out of our control because it is a server application and we do not support customer servers. But in saying that i am happy to assist you with how it should be setup and what versions are needed

12 years 1 month ago
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ok so i have some information
I am using Jomsocial ver 3.2.1.3
i am using Joomla ver 3.3.3 Stable [ Ember ]

server is using Debian Squeeze version 6.0.8.

Thanks for contacting us. The path to the ImageMagick is the following:
>
> /usr/bin/convert
>
> You can also use the following path:
>
> whereis ffmpeg
> ffmpeg: /usr/bin/ffmpeg /usr/share/ffmpeg
>
> Below is the version details:
>
> ffmpeg -version
> ffmpeg version 0.7, Copyright (c) 2000-2011 the Libav developers
> built on Jun 21 2011 15:04:56 with gcc 4.4.5
> configuration: --prefix=/usr --enable-pthreads --enable-libx264
> --enable-libmp3lame --enable-libfaac --enable-libtheora
> --enable-libvorbis --enable-libvpx --enable-gpl --enable-nonfree
> libavutil 51. 7. 0 / 51. 7. 0
> libavcodec 53. 5. 0 / 53. 5. 0
> libavformat 53. 2. 0 / 53. 2. 0
> libavdevice 53. 0. 0 / 53. 0. 0
> libavfilter 2. 4. 0 / 2. 4. 0
> libswscale 2. 0. 0 / 2. 0. 0
> libpostproc 52. 0. 0 / 52. 0. 0
> ffmpeg 0.7
> libavutil 51. 7. 0 / 51. 7. 0
> libavcodec 53. 5. 0 / 53. 5. 0
> libavformat 53. 2. 0 / 53. 2. 0
> libavdevice 53. 0. 0 / 53. 0. 0
> libavfilter 2. 4. 0 / 2. 4. 0
> libswscale 2. 0. 0 / 2. 0. 0
> libpostproc 52. 0. 0 / 52. 0. 0
>
> The following is flvtool2 details:
>
> root@ps361651:~# whereis flvtool2
> flvtool2: /bin/flvtool2
>
> The following is the flvtool2 version details:
>
> root@ps361651:~# flvtool2 -version
> FLVTool2 1.0.6

this is the info that i recieved about my VPS frome the support team at dreamhost.

12 years 1 month ago
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Hi Leon,

The problem is this

> ffmpeg -version
> ffmpeg version 0.7, Copyright (c) 2000-2011 the Libav developers

FFMPEG 0.7 is such an old version that it will not work. I have had FFMPEG 1.2 on ubuntu work fine but below that it just wont work. the current version is 2.3.3 so you can see how far it has gone.

Once FFMPEG is updated make sure they enable --enable-libx264 (it currently is)

12 years 1 month ago
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Thank You finally after all this time you have finally found the reason it dosen't worl lol Thank you so much for helping me to figure this out.

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