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Undefined Error when trying to upload images

12 years 2 months ago
Licenses:
JomSocial Expired

Today I renewed my Jomsocial subscription and followed the updating instructions to the letter. The problem is that I can't upload images. I receive an "Undefined Error".

Please help!

John

Attachments:
12 years 1 month ago
Licenses:

Hi, John.

First try to fix menu items issue:

When you upgrading JomSocial menu items in JomSocial toolbar lost "connection" with component. Joomla! mark them as disabled and with notice: "Component 'com_community' does not exist". In order to fix it please follow this instruction:

- click on menu item in JomSocial menu in order to edit it
- when in edit mode don't change anything
- save
- menu item should be fixed
- do it for every JomSocial related menu items (if needed) in all other menus

Make sure you do that for ALL JomSocial related menu items.

Then check if issue persist.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
12 years 1 month ago
Licenses:
JomSocial Expired

That did it! Please note that I had to delete my cache, log out and log back in for it to work. Thanks for the support!!

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