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Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

I can't upload photos

10 years 9 months ago
Licenses:
JomSocial Expired

After the upgrade jomsocial from 2.6.2 to 3.2.1, try upload photos but I see the following message :
not enough memory to process the image

10 years 9 months ago
Licenses:

Hi, maged.

Notice says it all: not enough memory to process the image
Please check if your server meets JomSocial system requirements:
documentation.jomsocial.com/wiki/System_Requirements

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 9 months ago
Licenses:
JomSocial Expired

hi, Michal
I have make sure all the requirements, but it seems that the problem still there

10 years 9 months ago
Licenses:

Hi, Maged.

Please provide us with working administrator credentials.
I can't login to your site.
Please, edit your first post and add credentials to corresponding fields.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 9 months ago
Licenses:
JomSocial Expired

I've fixed the problem thanks .

Moderators: Piotr Garasiński
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