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Video Rendering Problem

10 years 10 months ago
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Hi,

Can you please help me as so far I am unable to get video rendering to work on my site. I have installed ffmpeg and flvtool2 on my VPS server, and put the path names in the backend. As far as I can tell I have done this correctly - I have no experience in server administration and don't know how to test this.

When I launch the cron job either from the server or manually nothing happens. When I run it manually, I get the following message:
<messages>
<message>Could not convert video</message>
<message>No temporary videos to delete.</message>
<message>0 files transferred.</message>
<message>0 video file(s) transferred</message>
<message>0 avatar file(s) transferred.</message>
<message>0 cover file(s) transferred.</message>
<message>
No avatars or cover of groups needed to be transferred
</message>
<message>Removed Pending Invitation for Past Event</message>
<message>No files to transfer.</message>
</messages>

I have left a video uploaded to the site which can be used for testing. Can you please investigate this for me?

Eric.

10 years 10 months ago
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Hi Eric,

I found error at cronjob process.
1. goto Joomla configuration: Server - Error Reporting = Maximum
2. execute the cronjob from Jomsocial backend.
3. Got this error:
Warning: S3::putObject(): [RequestTimeTooSkewed] The difference between the request time and the current time is too large

that error because server Time Zone. please read this:
stackoverflow.com/questions/4770635/s3-e...rrent-time-is-too-la
stackoverflow.com/questions/7749156/requ...r-using-php-s3-class
www.bucketexplorer.com/documentation/ama...ttime-too-large.html

I hope that can help you.

Regards,
Albert

10 years 10 months ago
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Hi,

I have set the server time to GMT and I have set the system time to the correct time (both using the Webmin control panel). I then re-booted the server. I tried running the cron job again, and it is still not working - video is not rendered.

Can you please investigate this problem further?

Thanks,

Eric.

10 years 10 months ago
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Hi Eric,

the error already gone. but still cant rendering. give me time to investigating your video issue. this issue mostly about server configuration.

Regards,
Albert

10 years 10 months ago
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Hi Eric,

#1 your path is wrong , ffmpeg path at video settings. the correct one must /usr/bin/ffmpeg
#2 your ffmpeg version is too old, try to get latest one from www.ffmpeg.org/ and upgrade your version.

Regards,
Albert

10 years 10 months ago
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Hi,

Thank you for your reply, however I really need some help with this. I am not a server administrator and I know next to nothing about Linux.

I can follow a set of instructions quite easily, but in my quest to install the right version of ffmpeg on my server I have been led down many garden paths and have wasted several days.

Is there anybody out there that can do this for me so that I can get on my my life!!!

Thanks,

Eric.

10 years 10 months ago
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Hi Eric,

Our support scope is limited. Jomsocial support can't touch the server things.
Server environment not Jomsocial responsibility.
Because if something happen with your server, you can blame us.

maybe this link can guide you about FFMPEG:
www.jomsocial.com/forum/photos-videos/15...on-centos-6x-servers

Regards,
Albert

10 years 9 months ago
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Hi,

Problem solved after installing latest versions of ffmpeg and flvtool2.

I think you need to make it clearer in your tutorials that these need to be installed. The pdf guide you supplied (eventually) was very useful. You should also provide a link to repositories for the latest versions of these libraries. I'm not a server administrator and I ended up installing old versions because I didn't know any better. In the end, I had to pay someone to fix this and install the latest versions.

Regards,

Eric.

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