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Can't upload images or update covers please help!

10 years 10 months ago
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When changing cover nothing happens after selecting a file, there is no option to select a file of an image to upload to an album, an album created few seconds ago it shows that it was created 5 months ago!
All I get is the 'ReferenceError: pluploader is not defined' inside firebug. Disabling SEF is not an option because it will break a lot of our links. Can you help us please!

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10 years 10 months ago
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Hi Tariq,

I need your Adminstrator and FTP access detail for debugging purpose.
please edit your first post at this topic ant put any credential information at Site Info Form.

Regards,
Albert

10 years 10 months ago
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I have edited the first post please help.

10 years 10 months ago
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Hi Tariq,

The FTP access detail it works for me. But adminstrator access detail it seem not valid. Could please make sure it again.
I need that for debugging purpose.

1. First if you can, try to update your jomsocial. i don't know your jomsocial is uptodate or not, because I can't login as administrator.
2. maybe there is some plugins conflict (plugins with system types)
3. maybe there is a JS conflict from your template.

but all points still possibility. I need your administrator for make sure about that.

Regards,
Albert

10 years 10 months ago
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I have updated the administrator password.

10 years 10 months ago
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Hi Tariq,

after few hours i spend my time to debugging your site, I still can't find the problem. I will make your site copy to my local.
that more easy for me, because at debugging process will damaging your site in temporary hours.

I will try to back to you with the result ASAP

Regards,
Albert

10 years 10 months ago
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Hi Tariq,

I alredy fixed your issue. the problem with Joomla configuration.php

public $live_site = '';

in some server if filled that value sometimes will be caused the problem. so i put empty value. and the problem not appear any more.

Regards,
Albert

The following user(s) said Thank You: Tariq
10 years 10 months ago
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JomSocial Expired

I can see a change on the upload image popup I am able to select files and upload them but they don't show up in the album and still nothing happens when uploading a profile cover photo (Uploading system in general).
Please keep on helping us to fix this issue.
Thank you!

10 years 10 months ago
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Hi Tariq,

please try to disabling your chat bar. Because at my local copy, the chat bar not running and I can upload any pic's without any problems.

It will good if you have localhost enviroment, so you can know the problem with the live server.

Regards,
Albert

10 years 10 months ago
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JomSocial Expired

I was able to fix the issue by hacking into photos.cover.add.php and photos.htmlmultiuploader.php, I unwrapped the CRoute::_('index.php?..') and replaced it by the absolute path. I think this issue will affect joomla websites with SEF enabled.

Thank you!

The following user(s) said Thank You: Albertus
Moderators: Piotr Garasiński
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