Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.
Good afternoon, a user has uploaded several photos and some of these are not in the main panel, is a matter of user settings? or is it a bug?, included 2 pictures, the problem and the other is the message that comes out when hacez click where the picture does not come out.
That's why when clicking on them you receive: "El sistema necesita un ID propio para procesar.".
Probably those two files ware in unsupported format or ware dam,aged during upload/processing. Also possible is that they ware removed after upload.
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I followed the steps of the last to see if I solved it, but the problem persists. My subscription expired recently, but this problem is not the result of misconfiguration or misuse also still missing troubleshoot when things were already few days before my subscription expired, my question is: