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Getting error message

10 years 11 months ago
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Hi i cant upload any pictures. when i going to upload any picture its show a message "Uploaded file type is not supported" its just a jpg file. its showing this massge for all type of image.

We have install a test site into our server. here is admin access info

[Edited: security reason]

10 years 11 months ago
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Hi, The.

1. ALL your Joomla! folders are unwritable. Please check chmod and chown of file structure.
Folders should have 755 and files 644. If you're not sure chow to check it and change it - ask your hosting provider for help.

2. Upgrade JomSocial to current version - 3.2.0.5

After that check if issue persist.

- Instead of saying: 'it's not working', explain the problem in detail.
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10 years 11 months ago
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We set the all folder writable but still same problem

10 years 11 months ago
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Hi, The.

Please make sure that temporary folder is properly specified for php environment
The current value on your server is:

upload_tmp_dir no value

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 11 months ago
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we set the value for upload_tmp_dir but same problem facing

10 years 11 months ago
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Hi, The.

Ok, last try :) before I pass your case to developr.
Please, edit your first post and add credentials to PHPMyAdmin.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 11 months ago
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What i have to do? please tell me

10 years 11 months ago
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U need phpMyAdmin access?

10 years 11 months ago
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We fix the problem after installing GD library

10 years 11 months ago
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Hi, The.

Good to hear that :)

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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