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Unable to upload avatar, cover photo, and links in toolbar don't work

10 years 11 months ago
  • Andrew's Avatar
    Topic Author
  • Andrew
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  • Posts: 1
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JomSocial Expired

With the avatar and the cover photo:
1) Click 'Change Avatar' or 'Modify Cover' and the modal window comes up
2) Click 'Upload photos' and window comes up to select photo
3) Select photo and that closes. Back at modal window. Nothing happens.

Next:
No matter what link I click on the toolbar it goes to the profile page.

Is this some sort of jquery conflict?

In the error console the only thing I'm seeing is:

/com_community/assets/_release/js/underscore-min.map missing

I'm on the latest: 3.2.0.5

You do have to register on my site to get to the profile pages.

Thanks for your help.

10 years 11 months ago
Licenses:

Hi, Andrew.

I apologize for late response but your thread was marked as Resolved so it was not visible for us. Please note: threads with status Pending Support are visible on our support list. So always make sure what is status of your thread.

Please provide us with working administrator credentials.
I can't login to your site.
Please, edit your first post and add credentials to corresponding fields.

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10 years 10 months ago
Licenses:

Hi, Andrew.

We have not received any response back from you in over 7 days, and would like to know if you consider this issue to be resolved. If you have any further questions, simply reply to this post.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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