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Slow photo loading

10 years 11 months ago
  • April's Avatar
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  • April
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Hi,

It is taking rather long to load the albums and photos. This applies to the demo site so it shouldn't be my server's problem. Is there any way to speed up the loading?

Thank you.

10 years 11 months ago
Licenses:

Hi, April.

What is your demo site address?
Credentials to demo site are the same as for production site?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

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10 years 11 months ago
  • April's Avatar
    Topic Author
  • April
  • Offline
  • Fresh Boarder
  • Posts: 53
  • Thank you received: 1
Licenses:
JomSocial Expired

Hi,

What I mean is JomSocial's official demo site. The photos are also loading very slowly.

Thank you.

10 years 11 months ago
Licenses:

Hi, April.

It depends from you Internet connection speed. I upload photos with speed 3 Mbs so it takes lass than second.
What is your Internet connection speed?
You can test it here: www.speedtest.pl/ - scroll site a bit down and click start.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 11 months ago
Licenses:

Hi, April.

We have not received any response back from you in over 7 days, and would like to know if you consider this issue to be resolved. If you have any further questions, simply reply to this post.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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