Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Invalid Video ID Provided

10 years 11 months ago
  • Matt's Avatar
    Topic Author
  • Matt
  • Offline
  • Fresh Boarder
  • Posts: 25
  • Thank you received: 0
Licenses:
JomSocial Active

In 3.2.0.3 videos are fine, I can launch from the activity stream, the videos module and the videos tool bar item. If I upgrade to 3.2.0.4 or 3.2.0.5 then the video module and the video tool bar all generate a "Invalid Video ID Provided" when a video is launched from there. But in Activity Stream, they are still OK.

Someone else has added a comment to another older topic here which says switching off Search Engine Friendly URLs in Joomla fixes the issue, which it does. But it's been working fine up until 3.2.0.4 with SEF on.

10 years 11 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
  • Visitor
  • Thank you received: 0
Licenses:

Hi Matt,

Can you provide me FTP access, please? So I can inspect this issue directly..

thank you

10 years 11 months ago
  • Matt's Avatar
    Topic Author
  • Matt
  • Offline
  • Fresh Boarder
  • Posts: 25
  • Thank you received: 0
Licenses:
JomSocial Active

I've added the FTP to the private section

10 years 11 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
  • Visitor
  • Thank you received: 0
Licenses:

Hi Matt,

Please check again, I just fix this, this issue caused by joomla menu configuration..

Thank you

10 years 11 months ago
  • Matt's Avatar
    Topic Author
  • Matt
  • Offline
  • Fresh Boarder
  • Posts: 25
  • Thank you received: 0
Licenses:
JomSocial Active

Thanks, that's great and it now works but I need to know what you did so I can do the same on my live site.
Or I need to know that what you did will be added in to 3.2.0.6

10 years 11 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
  • Visitor
  • Thank you received: 0
Licenses:

This issue caused by your Jomsocial menu, which you disabled it before, and I enabled it again and re-configure it.. so this is configuration issue not Jomsocial issue :)

10 years 11 months ago
  • Matt's Avatar
    Topic Author
  • Matt
  • Offline
  • Fresh Boarder
  • Posts: 25
  • Thank you received: 0
Licenses:
JomSocial Active

Sorry I don't understand what you mean be "I disabled it"

That site is a normal install of Joomla, then a straight forward install of 3.2.0.3 which was then upgraded to 3.2.0.5
No menus were changed, disabled, added or touched. in 3.2.0.3 it works perfectly, but the upgrade process to 3.2.0.5 obviously changes something.

Please describe what you mean when you say that you have "enabled it again and re-configure it." Do you just mean you disabled the Jomsocial menu item and re-enabled it? What did you then "re-configure" ?

10 years 11 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
  • Visitor
  • Thank you received: 0
Licenses:

Hi Matt,

Well,login to your backend and look at to Joomla Menu Manager->Main Menu, there you can see "Jomsocial" menu, it was disabled before setting the menu type was wrong so I enable it and configure the menu type to the correct one.

I hope this is clear now.

Thank you

10 years 11 months ago
  • Matt's Avatar
    Topic Author
  • Matt
  • Offline
  • Fresh Boarder
  • Posts: 25
  • Thank you received: 0
Licenses:
JomSocial Active

OK I see what you mean now. Strange, that's never happened in any of the other upgrades until now.

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW