Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Sharing YouTube Videos, Renders 00:00 videos on first post, fixes on second

11 years 4 days ago
  • Marcos's Avatar
    Topic Author
  • Marcos
  • Offline
  • Junior Boarder
  • Posts: 182
  • Thank you received: 5
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

This is not a new issue. Have a look here:

dashpoint.ca/es/dpgroups/viewgroup/53-support-group

Try my same experiment with just one video.

Another thing, the drop down to select the category does not populate all available options. Dropdown should be the standard drop down as this one is unsable in mobile.

11 years 3 days ago
Licenses:

Hi Marcos,

sorry, i can't reproduce your issues.
1. I can't replicate about sharing youtube video. I suggest you to increase your memory limit, ideally 256MB
2. category drop down populate with all categories (20 categories).
3. about mobile friendly. I will report to the designer, to try at some devices.

please clear your browser cache first. because our lastest version had new javascript fixes for fetching URL content at sharebox

Regards,
Albert

11 years 3 days ago
  • Marcos's Avatar
    Topic Author
  • Marcos
  • Offline
  • Junior Boarder
  • Posts: 182
  • Thank you received: 5
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Hi, you should be able to reproduce it. Make sure you are uploading from the share box. Try searching the categories (there is another bug there - not all the categories show up). Also, on that note, you should use a mobile friendly drop down.

Going back to the videos. Try to post videos from the share box. Post a couple. The issue is that it posts it as a guest. Login using facebook, just to be sure.

11 years 2 days ago
Licenses:

Hi Marcos,

I confirmed this is a valid bug. please wait our fixes

Regards,
Albert

10 years 11 months ago
Licenses:

Hi Marcos,

Please upgrade into our latest version. This issue has been fixed.

Regards,
Albert

10 years 11 months ago
Licenses:

Hi Marcos,

We have not received any response back from you in over 7 days, and would like to know if you consider this issue to be resolved. If you have any further questions, simply reply to this post.

Regards,
Albert

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW