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Sorry, the system needs a proper id to process.

11 years 1 week ago
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Hello,

As i try to create a new photo album i become following error :

Sorry, the system needs a proper id to process.

Can you help me ?

Jomsocial 3.2.0.1

Joomla 2.5.19

11 years 1 week ago
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Hi Patrick,

i have been looked at your site.. i'm little bit confuse about your website structure.. i will assign this to our developer :)

maybe you can provide our developer FTP access and make sure all file writeable.. when i try to disable your SEF on joomla backend, i can't because config file is unwriteable..

Warm Regards,

David

11 years 1 week ago
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Hello David,

Thanks for your help

i put the config file with 777 permission now.

Where can i send you the FTP accès ?

11 years 1 week ago
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Hi Patrick,

click Edit on your first post at the top of this topics and added it into "Site information" box under the editor :) and post a reply here if you already submitted the FTP :)

Warm Regards,

David

11 years 1 week ago
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Done

11 years 1 week ago
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Any body can help me please ?

11 years 1 week ago
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Hi Patrick,

on monday our developer will inspect your site, today is saturday so our developer off this day :)

Warm Regards,

David

11 years 1 week ago
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Hi Patrick,

can I get your cpanel access detail. the jomsocial can't get new album ID. I have have a look at your DB. maybe there corrupted tables or something wrong with album table

Regards,
Albert

11 years 1 week ago
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Do you need my Database acces ??

11 years 1 week ago
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Hello Albertus,

I update the first post with all information you need

11 years 1 week ago
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nobody can help ?????

11 years 1 week ago
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Hi Patrick,

please check it, now your album already fine. please ask your hosting about how to make your DB using full privilege. or there is somethings wrong at upgrade process? because your albums DB not properly upgraded.

I did following query to fix it:

ALTER TABLE `cx16i_community_photos` ADD `params` TEXT NOT NULL AFTER `status`;
ALTER TABLE `cx16i_community_photos_albums` ADD `params` TEXT NOT NULL AFTER `default`;
ALTER TABLE `cx16i_community_photos_albums` ADD `eventid` INT NOT NULL AFTER `groupid`;

Regards,
Albert

The following user(s) said Thank You: patrick
10 years 11 months ago
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Hi Patrick,

We have not received any response back from you in over 7 days, and would like to know if you consider this issue to be resolved. If you have any further questions, simply reply to this post.

Regards,
Albert

Moderators: Piotr Garasiński
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