Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Deleting video doesn't delete video's comments in stream

11 years 2 weeks ago
Licenses:
JomSocial Active

Hello.
1. user post comment for video
2. as result there is action in stream
3. super user delete this video

I still can see action in stream (video without title, thumb and desc. no comment-text).

Need to delete it automaticaly.

Attachment deletevideocomments.jpg not found


Sorry for my English
Attachments:
11 years 1 week ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
  • Visitor
  • Thank you received: 0
Licenses:

Hi,

This issue already added to our bug list..

thank you

11 years 1 week ago
Licenses:
JomSocial Active

Also deleting video's comment doesn't delete stream about it.

Attachment videodeletecomment.jpg not found


Sorry for my English
Attachments:
11 years 1 week ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
  • Visitor
  • Thank you received: 0
Licenses:

yeah, already marked as bug

11 years 6 days ago
Licenses:
JomSocial Active

Hello. Also deleting video doesn't delete action in stream :User X liked video".


Today I panic'ed about that:
I get a big problem:
Steps:
1. some user1 added video comments (at video page) with text "This is not oronal video. It was added before, look at" + link to the original video that was added before.
2. I navigated to non-original video.
3. deleted it at video page (because don't need to keep doulecates).
4. navigate to main community and saw this:

Attachment bug.jpg not found



5. I thought the problem was in this bug: Deleting video doesn't delete video's comments in stream
6. So, I navigated to "admin panel > JomSocial > Activity" and deleted latest activity about "user commented video".

Result: It didn't helped.

To see problem, I need login as Super User or demo/demo registered user (problem doesn't apper if you are not logged in).

Other sections (video/photo gallery) worked OK crimson-land.ru/community/videos .

Also main page where "Activity Stream module" published doesn't work. If I disable module, main page start to work OK crimson-land.ru/ .

Also at the main page I can see (when "Activity Stream module" published):

Fatal error: Call to a member function getViewHTML() on a non-object in /var/www/slepoy/data/www/crimson-land.ru/components/com_community/tables/video.php on line 549


I didn't nothing in latest 48 hours (no customisation). Turned off customisation doesn't helped.

Disabled ALL modules didn't helped.

I installed com_community_std_3.2.0.3 without (modules and plugins) without deleting com_community_std_3.2.0.2 and it didn't helped.


Than I go again to "admin panel > JomSocial > Activity" and check it. I founded one more action where "User X commented this deleted video". This video had "Unnamed" title in backend's stream.
I deleted it in backend... and IT HELPED :)
Few minutes later "user1 added another comment to video" with link to another video.
I deleted non-original video in backend (not in frontend like in first time).
I navigated to main stream and saw the same problem :(
So I go again to "admin panel > JomSocial > Activity" and founded one more action where "User X commented video" (This video had "Unnamed" title in backend's stream..
I deleted it in backend...

But it didn't helped in this case :(

So I go again to "admin panel > JomSocial > Activity" and founded one more action where "User X LIKED unnamed video".
I deleted it in backend... and IT HELPED :)

But this is not the end. I get another problem after it.
I logged as Super User and... can't delete anything in stream (I can see only "Hide" button).
Can't delete anything in video gallery (no admin icons in video gallery and no "Delete" button in video-page).
Also can't see any admin icons in photo gallery.
I tried to logout and login again, to disable everything (overrides) but t didn't helped. Lost every admin access in JomSocial's frontend. But still can do everything with articles like a normal super user.

What is the reason in "I lost admin access"?
May be it happends after updating to 3.2.0.3 in Joomla 2.5?
Or after deleting videos and actions in stream? Does it have common with

Fatal error: Call to a member function getViewHTML() on a non-object in /var/www/slepoy/data/www/crimson-land.ru/components/com_community/tables/video.php on line 549

?
I tried to reinstall JS with turned OFF all customisation, but it didn't helped.

Please help. You can login as Super User and check.
If it nessery, You can:
1. rename folder "templates/ja_elastica/html/com_community" to turn off override
2. turn OFF all modules
3. reinstall JS.

If you will do it, please bring it back again:
1. rename folder
2. turn ON all modules
3. upload files from attached ZIP package to /components/com_community

Thanks :)

Attachment bug.jpg not found



If it nessecary, you can make this oist as new topic?


Sorry for my English
Attachments:
11 years 6 days ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
  • Visitor
  • Thank you received: 0
Licenses:

I just look to your site with demo/demo account and seems working fine.. also did you delete the video or the comment?

11 years 5 days ago
Licenses:
JomSocial Active

Hello.
First I deleted video and get problem.
Then I deleted (in backend > stream) actions about: "user added video", "user commented video", "user liked video". And it helped. May be the proble didn't appear before, because it was the only one action and front-end worked. But now it's 2 or more and it broker front-end stream?

Anyway, I got another problem: please login as super user - there is no any "admin buttons" in frontend in community only (look at the end of previous post).
Thanks.


Sorry for my English
11 years 5 days ago
  • Chris's Avatar
  • Chris
  • Visitor
  • Thank you received: 0
Licenses:

Hi there.

Please extract those files here > \components\com_community\libraries\activities.php(this patch will be included into our next installation package)

And then check the issue once again, it should fix the problem. If not, please let us know and we'll look into this once again. Also please remember this fix works only for latest stable JomSocial version.


This attachment is hidden for guests.
Please log in or register to see it.

This message has an attachment file.
Please log in or register to see it.

11 years 5 days ago
Licenses:
JomSocial Active

Hello. I replased file, but can't do nothing in frontend

please login as super user - there is no any "admin buttons" in frontend in community only (look at the end of previous post).

But this is not the end. I get another problem after it.
I logged as Super User and... can't delete anything in stream (I can see only "Hide" button).
Can't delete anything in video gallery (no admin icons in video gallery and no "Delete" button in video-page).
Also can't see any admin icons in photo gallery.
I tried to logout and login again, to disable everything (overrides) but t didn't helped. Lost every admin access in JomSocial's frontend. But still can do everything with articles like a normal super user.

What is the reason in "I lost admin access"?
May be it happends after updating to 3.2.0.3 in Joomla 2.5?
Or after deleting videos and actions in stream? Does it have common with
Fatal error: Call to a member function getViewHTML() on a non-object in /var/www/slepoy/data/www/crimson-land.ru/components/com_community/tables/video.php on line 549
?
I tried to reinstall JS with turned OFF all customisation, but it didn't helped.


Sorry for my English
11 years 5 days ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
  • Visitor
  • Thank you received: 0
Licenses:

I just check your frontpage, and seems working fine.. I check it by using super user account

11 years 4 days ago
Licenses:
JomSocial Active

Hello.
I installed latest 3.2.0.4 and after deleting video,
video's comments doesn't deleted at stream (I checked it in user's page/stream).

Attachment post-comment.jpg not found



p.s: now can't see any problems with admin (superr user) access after update to 3.2.0.4.


Sorry for my English
Attachments:
11 years 3 days ago
  • Chris's Avatar
  • Chris
  • Visitor
  • Thank you received: 0
Licenses:

Yup, it seems to still happen, I'll consult it with our developers.

10 years 11 months ago
  • Chris's Avatar
  • Chris
  • Visitor
  • Thank you received: 0
Licenses:

hi Sleepyman.

Please extract those files here > \components\com_community\models\videos.php(it'll be included into our next installation package)

And then check the issue once again, it should fix the problem. If not, please let us know and we'll look into this once again.


This attachment is hidden for guests.
Please log in or register to see it.

This message has an attachment file.
Please log in or register to see it.

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW