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Videos uploaded using Zencoder / S3 are not converting -

11 years 2 weeks ago
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On the zencoder side, the following error appears:

Request Body:

{"input":"http:\/\/www.gayinla.net\/originalvideos\/originalvideos\/149\/0ljFv2IlLJg.mp4","output":[{"base_url":"http:\/\/.s3.amazonaws.com\/originalvideos\/videos\/149","filename":"8XNaq70dqS1.mp4","notifications":[],"width":480,"height":360,"thumbnails":{"number":1,"size":"320x180","base_url":"http:\/\/.s3.amazonaws.com\/originalvideos\/videos\/149\/thumbs\/","public":1,"prefix":"8XNaq70dqS1"},"public":1}],"api_key":"899d9cffd95999d471cd90bc7c4c6315"}

Response Body:

{"errors":["Output media files url could not be parsed","Output media files thumbnail base url could not be parsed"]}

The video never appears on the S3 storage. You will need to run the cron manually - it is not on a schedule yet.

11 years 2 weeks ago
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Hi, John.

I assign developer to this thread.


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