i am getting could not convert video message. I saw a previous post to a michael 4 months ago sounds lke same problem but you never said how to fix it. im getting the same error from two different hosting environments. Love the product just got stuck installing for video conversions.


3rdfloorweb.com/index.php?option=com_community&task=cron
on bluehost
<messages>
<message>Could not convert video</message>
<message>No temporary videos to delete.</message>
<message>No files to transfer.</message>
<message>No Videos to transfer.</message>
<message>
No avatars or cover of users needed to be transferred
</message>
<message>
No avatars or cover of groups needed to be transferred
</message>
<message>Removed Pending Invitation for Past Event</message>
</messages>
or
www.ddaylounge.com/index.php?option=com_community&task=cron
on arvix
This page contains the following errors:

error on line 1 at column 43: Extra content at the end of the document
Below is a rendering of the page up to the first error.

FFmpeg could not convert videos

Hi, John.

First make sure that FFMPEG path is correct. Ask your hosting provider about it.
Second, disable Video Debugging to get rid of extra content error.

The case says resolved but I have not fixed the issue. Please advise.

Hi, Jigga J.

I didn't mark is as a resolved... yet :)

Did you checked FFMPEG paths? Did you disabled Video debugg?

yes i checked the paths and even got a 200 : Stream Not Found..... error also video debugging is off. Is there any hosting companies that work well out the gate with your software? Also is there a common fix page for these problems?

My cron has been saying could not convert video.

Hi, Jigga J.

First you need to have FFMPEG installed on server then you need to set correct path to that libraries in JomSocial.
On what you describe I presume that you probably: a) don't have libraries installed or/and b) paths are incorrect.

Did you ask about FFMPEG libraries paths your hosting provider?

I have proper path for ffmpeg on two separate hosting companies. I have checked the paths using which ffmpeg. They are correct.

this is on the arvixe server
I attached a file from - public_html/images/videos/781 Please advise if this gives you any ideas of what could be wrong. there are multiple mp4's with no data. i checked with host the paths are correct.

if you know a host that works well out of the gate with jomsocial please advise

On My bluehost server i don't even get the mp4'sin the videofolder i am going to keep trying

Hi, Jigga J.

Ask your hosting provider for FFMPEG library version and if they are on CentOS.

ffmpeg version for arivix is git-2004-01-31-dce9321 and yes it is on centos


on bluehost ffmpeg attacment 2 is an older version built on jan 29 2012
it also is running on centos

Hi, Jigga J.

This is know CentOs hosting issue and does not only apply to JomSocial.
I add a developer to this thread, he'll advise you.

Should I expect a contact here at any point informing me of this known issue. Should i switch os systems for your software install.

Hi, Jigga J.

This is known CentOS issue - not JomSocial related... first try to update FFMPEG library.