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Cron not processing video upload

11 years 2 months ago
Licenses:
JomSocial Expired

read all the forms followed all the documentation contacted support for correct paths for components used clean joomla 3.2, jomsocial 3.1.0.4 install and still no video conversion. This is one of the main features i was hoping would work well but as with most of the jomsocial stuff it is complicated to say the least much help would be appreciated or a solution

any word on the 3.2 release date

11 years 2 months ago
Licenses:

Hi, Lawrence.

You're referring to live site or to development site?
Or video conversion doesn't work in both cases?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 2 months ago
Licenses:
JomSocial Expired

Its not working in either instance for me. Im working with tech support at Arvixe and consulting you at the same time this should work. They a have assured me my server meets the requirements.

11 years 2 months ago
Licenses:

Hi, Lawrence.

Do you host your site on CentOS?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 2 weeks ago
Licenses:

HI, Lawrence.

We have not received any response back from you in over 7 days, and would like to know if you consider this issue to be resolved. If you have any further questions, simply reply to this post.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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