Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Why won't video uploading/playing work?

10 years 2 months ago
  • John's Avatar
    Topic Author
  • John
  • Offline
  • Fresh Boarder
  • Posts: 5
  • Thank you received: 0
Licenses:
JomSocial Expired

Basically I've followed the videos and written instructions for obtaining the desired objective of having a video uploaded and then have it played. I don't know if it is the cron, S3, or Zencoders that is messed up. I need to complete the objective soon. I need you to find out what is going wrong in here. Thank you for your support.

10 years 2 months ago
Licenses:

Hi,

First update JomSocial to current version: 3.1.0.4 (you have 3.1.0.1)
I saw that you have a lot of js errors. You'll need to solve them (look. att.)
You also missed a FLVTool2 Path.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Attachments:
10 years 2 weeks ago
Licenses:

Hi, John.

We have not received any response back from you in over 7 days, and would like to know if you consider this issue to be resolved. If you have any further questions, simply reply to this post.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 2 weeks ago
  • John's Avatar
    Topic Author
  • John
  • Offline
  • Fresh Boarder
  • Posts: 5
  • Thank you received: 0
Licenses:
JomSocial Expired

The problem was fortunate to be solved by external sources of handing a DVD to the consumer . However I'm concerned future cases will not be so lucky. This case also wasn't fixed except can be closed because I'll be switching to using ffmpeg shortly.

Thank you for your help Michal. :) My next question is how this code got messed up since I haven't touch it. If ffmpeg doesn't fix the problem I might be asking a similar or the same question. Hopefully by then it will be resolved. If you celebrate, happy holidays. :)

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW

About Us

Our product

Support

Contact Us

Site Policies

Elsewhere

© JomSocial.com All Rights Reserved